Frequently Asked Questions

 

General

Have long has Garaginization been in business?
We have been in business since April 2008.

Are you insured?
Yes we are insured.

Are your installers subcontracted or employees?
All of our installers are W2 employees, trained by us to install our products. We never use subcontractors.

Do your charge for In-Home-Estimates?
There is never a charge. Over the phone we determine whether or not one is required at all. In many cases it is not. If required we will set up a time and visit with you at your home during business hours.

Do you have a showroom?
Although we have a large warehouse; we don’t have a showroom for good reason. We usually visit you home in order to view your specific garage and storage needs. We bring samples with us as well.

Do you have a minimum dollar amount to come out and perform installations?
Yes. Our minimum is $600.00. In some cases, we can accommodate something smaller is the customer is flexible, when we are in the area, and on the way back from a completion of another project. A $50.00 service fee will apply to any installation under the minimum.

My garage is a mess do I have to move everything for your team to install?
Yes away from the areas where the work is performed. My installers can assist you in moving the items out of the way of the areas in which they need to work. In the case of garage flooring the customer needs to have the items off the floor so we can work.

Can I purchase products from you and install on my own?
We only sell products that we install. Most of these products have a level of difficulty beyond the homeowner. Only products installed by Garaginization get our Garaginization Lifetime Warranty.

Will you come and remove my storage items and reinstall in a new home?
As a rule we do not. The cost to do this is like a double installation, one to remove, and one to reinstall. The cost is prohibitive, and makes no financial sense to the homeowner. Most customers just bring the accessories that can be owner removed to the new location if they choose.

What makes Garaginization different then the other Garage Enhancement Companies?
Great question! We are not a Franchise, and this allows us to offer the best products on the market from a variety of vendors to fit your needs. We also offer more then one version of particular type of product to try and provide you with options to meet your budget. We always try and put the customer first. This is the key to our success.


Garage Cabinets

What are your Garage Cabinets made of?
Our garage cabinets are made of furniture grade melamine, which is a high quality dense particle board with a heat fused factory, applied laminate finish.

How thick is the material used on your Garage Cabinets?
We use ¾” and 1” thick melamine.

Why are the Garage Cabinets mounted up off the floor?
In the garage environment unlike the inside of your home, insects, mice, and more dirt and debris are present in the garage. Having the cabinets up off the floor eliminates the potential for nesting, and makes it much easier to clean the garage. Toe kicks are available as an option but not recommended.

Do all of your Garage Cabinets all have full backs?
Our Signature Series Garage Cabinets feature full backs and are the best quality garage cabinets available, and are in a wide variety of sizes and depths. The Classic Series Garage Cabinet is our economy line of cabinets that are backless and available in a more limited size and finish range.

Do you recommend full backs on Garage Cabinets?
Absolutely, our Full Back Garage Cabinets are fixed into place on all four sides of the cabinet box in a slotted dado that is secured by the cabinet sides. This allows for superior strength, larger size capability, and keeps the cabinet box square.

Do you provide custom sizes if needed on your garage cabinets?
Yes on our Signature Series Garage Cabinets, with the exception of the Powder Coated Finishes.

Some competitors promote more hinges on their Garage Cabinets then Garaginization.
Our hinge quantity is what it is for good reason. If you provide a cheap hinge, you will need to use plenty.

1.) We use top quality 6-way adjustable soft close hinges on our Signature Series Garage Cabinets.

2.) The hinge plates that are connected to the inside of the cabinet sides on any cabinet will always interfere with the adjustment of the shelves in the cabinet. Too many hinges means less flexibility and less shelving adjustment. It also makes the doors harder to adjust. Too many hinges is nothing more then a sales gimmick.

What about plugs and light switches, do they get covered up by the Garage Cabinets?
On our full back cabinets, we remove the face plate on any plug, cut a hole, and remount the plate over the cabinet back. You will not lose any plug access due to the cabinets.

Are your Garage Cabinets made in North America?
All of our Garage Cabinets are made in the U.S.A., and from American made materials.


Garage Flooring

How soon can I get back into the garage once the garage floor coating is completed?
Our Gold & Platinum Packages can be walked on in 8 hours, and you can park your vehicles in 24 hours after completion. Our Silver & Bronze Packages are longer, and depend on the time of year.

My home is new do my floors still need to prepped, as I would like to save some money and not have it prepped?
All concrete new or old needs to be prepped, is it opens up the pores, allowing the base coat to penetrate the surface and create a strong bond. Only properly prepped garage floors will receive our warranty coverage.

One of your competitors told me that it takes up to three days to do a garage floor.
We have a Trained Flooring Crew. A single person could take up to 2-3 days or more to do a garage floor. Many competitors are simply a one man in a truck business. We started out the same way. A crew has many advantages, as they work as a team, and can achieve better results then any one single installer. Some of the most advanced coatings have very fast curing times, and a single operator would not be able to successfully install these types of floors under any circumstances on there own. It is from our own experience that a single operator can often only provide you with certain processes that he or she is able to perform; versus what is the best on the market. It has also been our experience since 2008 that homeowners would rather get back in the garage sooner then later, versus lengthy unnecessary installation times, and processes.

Do you cover the side walls with the Garage Floor Coating?
Yes all of the stem walls and exposed concrete surface inside the garage are covered.

Does your Garage Floor Coating cover the area outside the garage door where it meets the driveway?
As a rule no, this area is called the skirt. It will be hit constantly by the garage door and other outside debris. We can do it for an additional charge, but it does not carry a warranty.

Does everything have to be out of the garage during the Garage Floor Coating Installation?
Everything that is on the floor does.. Storing & moving of the items is the responsibly of the customer in advance of the installation. If you have a few large items that you can’t handle, our installers can assist you on the morning of the installation. We have dollies on our truck. We can also provide suggestions on how to store your items cost effectively. Just give us a call and ask.

What if I drop something and I damage the new Garage Floor Coating?
The floor is very tough, but this can happen. In most cases if you are patient, we can fix this for free when we are close by provided that you accommodate our schedule, otherwise there is nominal charge.


Garage Shelving

What is better wall mounted Garage Shelving or Overhead Ceiling Racks?
Every garage is different, but in most cases we find garage ceilings tend to be lower, making wall mounted shelving a better fit for most areas of the garage. Overhead Ceiling Racks are generally used as secondary storage over the garage doors.

What is the weight capacity of your Garage Shelving?
Monkey Bars Garage Shelving is our most popular garage shelving system and holds 1000 lb. per four foot section. We have Wire Garage Shelving that is 200 and 300 lb. per four foot section as well as an option.

Do you recommend Wired Grid Shelving or Solid Surface Garage Shelving?
Solid Surface Shelving like Monkey Bars is the way to go for several reasons. Solid surface allows you to store smaller items in addition to larger boxes and totes. Wire Grid is limited and is suited only for larger objects. Solid surface is also easier to clean.

Won’t wall shelving down the side of the garage interfere with our vehicles?
No. Your vehicle is angled from about the mid point of the door panel toward the top of the vehicle. Our garage shelving is placed high enough out of the way as not to be an obstacle for vehicles, but low enough to be accessible.

Overhead Ceiling Racks

How are the Overhead Ceiling Racks secured to the ceiling?
They are anchored used Lag Screws that are secured directly into the center of the ceiling joist.

How many connections are there to the ceiling per Overhead Ceiling Rack?
On our Residential 600 Series 8 per rack, and on our Commercial Series 750 Series 16 points of contact the highest on the market.

How low can the Overhead Ceiling Racks come down from the ceiling?
A 48” drop maximum is standard, and we can extend further with added extensions at an additional cost.

Does your Overhead Racks platform have a safety lip?
Yes, all the way around.

How many Joists is the Overhead Ceiling Rack mounted?
All of our Overhead Ceiling Rack legs are mounted into two separate joists each, for support, and for added safety. Most systems are only mounted into a single ceiling joist per leg.

Can your Overhead Ceiling Racks be mounted into walls?
Yes, this is unique to our Overhead Ceiling Racks. When installed against a wall we have special mounts that secure the back side into the wall, and only use the legs on the front side. This increases the weight capacity of an 8’ rack from 600-to-750 lbs., and 750-to-1000 lbs. It also looks better and more streamlined.

If I want my Overhead Ceiling Racks over my garage door, how much clearance do I need?
Depends what you want to store. If it is totes, measure the height of the largest items you want to store. Measure the distance from the garage ceiling to the highest point on the garage door. Deduct 4 inches from that total. If the dimension left is inline with your storage item then you are good to go.

Will the Overhead Ceiling Racks bow in the middle with weight?
Even weight distribution on any Overhead Ceiling Rack is important. Our legs as you can see are positional. We center the legs 4 feet apart to balance the support. In additional our tubular steel legs are the best on the market and do not flex like “L” channel supports that are common. Legs positioned on the four corners of the racks like most competitive products will be more prone to bowing in the center of the rack, putting stress on the fasteners, and joists.

How large can you make a Single Overhead Storage Rack?
Our 750 Series Commercial Rack and the Monkey Bars Overhead Racks are unique in that it can be made in any length in 2’ increments with no obstructions between sections. We call this our Super Platform.

What if the Ceiling Joists are Engineered Joists?
If they are Engineered Joists, there is not sufficient material to secure the Ceiling Racks in to the ceiling. We recommend Monkey Bars Wall Mounted Inverted Shelving as an alternative for over the garage doors.


Wall Organizers – PVC Slat Wall

Is your Slat Wall like I see in a Retail Store for Displays?
It is the same concept but very different. Our Slat Wall is made of PVC extruded plastic. It can be cleaned with water, and will not be damaged like MDF slat wall. It also has a much higher weight capacity.

Is finish on the Slat Wall painted on?
No it is part of the plastic pellets before the product is extruded. The color is all the way through and can’t be scratched off.

Does the Slat Wall protect my garage walls?
Absolutely, like no other garage product. Bike Tires, dirty yard tools, kids toys etc. will not mark it. Dirt is easily wiped off with a rag.

What about the Slat Wall seams and cut edges?
We used Moldings to cover all seams and sharp cut edges.

What about plugs, switches, electrical panels etc, does the Slat Wall cover them?
We cut the slat wall to accommodate all plugs and switches and remount the face plates over top. We cut around, and in some cases remount some items on top of the Slat Wall such as Sprinkler Boxes.

What Accessories fit your Slat Wall?
Our Slat Wall sizing is 3” on center and very standard. We stock a wide variety of accessories, but any 3” on center accessory will fit the system which is one of its best features.

Do you stock all Slat Wall colors?
We stock Gray, Taupe, Light Maple, Black and White. All others are available special order with minimum order requirements.

How is the Slat Wall mounted to the wall?
Color matched screws are used to secure the slat wall into every wall stud horizontally and every 12” vertically. Very time consuming, but very strong.